Consumer
Products
flat HDTV

flat HDTV

132 cm (52"), LCD, integrated digital 52PFL7432D/37

Troubleshooting

The picture is intermittent on my Philips TV while using an HDMI connection with DIRECTV box model H20-100

With the‘DirecTV model H20-100' satellite box connected to your TV via HDMI, one of the symptons described below might appear:

  • [Unsupported video format] message appears on the screen
  • Cyclical picture drops
  • No picture at all

This issue has been resolved in latest firmware version.Please update your set accordingly.

Updating to the latest SW will solve the problem.

Go to the [Software] section of the product page for download and details on how to upgrade your set.

The information on this page applies to the following models: 52PFL7432D/37 , 52PFL7422D/37 , 47PFL7422D/37 , 42PFL7422D/37 , 42PFL7432D/37 , 47PFL7432D/37 . more less

Not what you are looking for?

Did we answer your question?

If not, contact us.