0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    What should I do if my channels were deleted after I updated the Philips TV software?

    Published on 2016-12-29

    A new improvement has been made to the new software release to improve the channel search efficiency, which requires the TV channels to be reinstalled when you update the TV software from version TPM61E_2.11 (or older) to version TPM61E_2.14 (or later).

    NOTE: After you have reinstalled the channels, you can rearrange the channels to suit your preference in the channel grid using the REORDER feature in the options menu.

    The information on this page applies to the following models: 32PFL3506H/12 , 42PFL3506H/12 .

    Frequently Asked Questions

    Looking for something else?

    Discover all Philips Support options

    Back to top

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.