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    Philips Support

    My Philips player keeps on ejecting the disc

    Published on 2017-03-01

    There are two possible reasons on why the Blu-Ray will eject the disc:

    1. Disc is not compatible or readable

    • HD-DVD discs are not supported. Therefore, when a HD-DVD disc is inserted, the player will automatically eject the disc.
    • Compatible discs include:
      • BD: BD-ROM, BD-RE
      • DVD: DVDVIDEO, DVD+RW (4.7 GB), DVD-RW (4.7 GB), DVD+R (4.7 GB) DVD-R (4.7 GB)
      • CD: AUDIO-CD, CD-RW, CD-R

    2. Disc cannot be played in current set-up.

    • When the Blu-ray player is connected in standard resolution (CVBS, S-Video) and a Blu-ray disc is inserted after reading the disc, there will be a message “Please change resolution or connection to play the disc“. At the same time, the disc will be ejected.
    • Please connect the player to a TV using HDMI connection or Component (Red, Green, Blue) for playback of Blu-Ray discs.
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