Rated 3.2 out of 5 by 30
Rated 3 out of 5 by Gpol1978 Like the pump but hard to hold
I really like the pump and is easy to use. Im using it about 4 times a day to increase my breastmilk supply, as i don't have enough milk, but it is hard to hold. I was hoping there would be a wearable accessory so i could latch the two suction cups on and not need to use both my hands. Besides, the instructions say to have the cups on before turning the machine on, but that is hard when you are already using both your hands to hold the suction cups.
3 June 2015
Rated 5 out of 5 by Erikamac Better than medela
I've used this through 2 children and going strong. I got the medela thinking it would be better but after all the rave, I ended up still using this one. It's more comfortable. It is louder than medela but otherwise I like it better. Love that it lights up so I can pump at night and see what I'm doing!
23 May 2015
Rated 2 out of 5 Turns Off Few Minutes into Pumping; Loud Clicking Noises Constantly
I originally was SUPER excited when I was given this pump to re-lactate for our baby that will be here at the end of the year (via a family member as our surrogate due to infertility). The first two times I used it, I had absolutely NO problem with the pump minus a very loud almost clicking type noise that I hadn't heard a pump make before. I figured this was just how the pump worked and when reading reviews I have found that I am not the only one. After the first few times of using the pump, I have found that it will just out of the blue turn off and have the "on/off" button flashing. I have checked the power sources, made sure everything was connected properly and turned it off and back on (it requires you to in order to get it to work again) and sometimes it will work for the remainder of the time with no issue, while other times it does it 3-5 and sometimes even more than 7 times in one session! I am thinking that I will likely have to purchase a new pump and attempt to return this pump or get a refund from the Philips company for it (not sure if they will help me out or not, I would accept a new pump and see if it is just this pump and if the new one doesn't work, I will be requesting a full refund so that I can purchase a different pump) as I need a pump that will help me be able to re-produce milk and so far this one just isn't cutting it!! It is VERY important to me that my baby be on breastmilk and be able to not have to rely on her surrogate mommy for milk (and stay away from the bottles full time), so I am very dissapointed in this product so far. Which is a shame, as I love the Avent products, just not this pump. Fingers crossed that Philips is willing to work with me on this issue!
27 January 2015
Rated 2 out of 5 by Mommyof4girls Avent Comfort Vs. Avent twin
I previously had bought the Avent twin electric breast pump in May of 2013 to use for my third child. I recently had my fourth child and got this pump out to use again. It started making a loud clicking noise in the motor and the suction seemed reversed, like it was pushing air out instead of suctioning. I called as I still have the 24 month warranty. They sent me a new pump. When I received the new pump, it was the Avent comfort double electric pump. I called again, thinking there was a mistake. But, no mistake, they don't make the Avent twin electric anymore. I'm very disappointed to learn this. I've since been using the comfort double electric pump but unfortunately it doesn't measure up to the Avent Twin that I had previously. The Avent twin had a handle to where I could pump at my desired pace & suction and hit the button to pump automatically. With this new one, you get a let down button and 3 speed buttons. I have found that with this new one, the let down button does nothing for me. Neither does the first speed setting. I will start getting milk on the second speed setting, but it takes forever for my milk to start flowing. With the Twin electric pump, my milk would start flowing right away, within just a couple of pumps of the handle. The twin electric also expressed my milk much faster than the comfort double. I could get more milk in about half the time with the Twin electric. It's very unfortunate that Avent stopped making the twin. With the comfort electric, I'm only able to pump about half the milk (was pumping 4oz total with the twin, now pumping 1.5 MAYBE 2oz with the comfort double) in double the time with the comfort double. The comfort double is also MUCH louder than the twin was, even with the clicking noise the motor started making. With the comfort electric, I also have a hard time getting my breasts placed correctly to keep the suction. I had no issues with this with the twin. I'm not sure if the flanges are smaller, but they are shorter than the twin ones were.
22 January 2015
Rated 2 out of 5 by Jewelz1007 Loses function after 2 months
I'm a first time mom and was excited to use this pump for my little one. Unfortunately after two months it started losing suction, they did replace it though. Customer service was great. However after reading reviews I see that it's going to be an ongoing thing. Not only that but it's pretty loud and the baby sleeps next to me which at times wakes her up. I would have loved to keep the same pump for my next child but maybe next time I'll just go with the Medela
21 December 2014
Rated 4 out of 5 by ccrollins Quick and Comfortable!
I got this pump after using my insurance paid pump for several weeks and have never regretted it! My other pump was slow and the hard plastic flanges were painful and it was almost impossible to find the right fit. I originally was interested in this pump for the "comfort petal pads" after several blisters were earned and it they make all the difference in the world! I cut my pumping time in half with this pump and the one button let down and suction level is awesome -- no more turning dials to get it just right.
One of my only complaints is that you have to order accessories online -- different size petals or storage caps, etc since retailers don't carry this stuff. At least the website is easy to use and you can buy what you need and get it quickly with free shipping. Also, other brands have "kits" that include a lot more for the price - it would be nice if Avent could compete in this aspect with complete storage package -- caps and a cooler like the others.
As a first time Mom, I recommend this pump -- it has completely changed my outlook on pumping!
16 December 2014
Rated 5 out of 5 by RGilbert Great pump, amazing customer service!
I love this pump! My LO would not latch, so I pump exclusively. I was using a Medela Swing and it was taking me two hours plus to pump both breasts. That was stressing me out and taking me too long, so I decided to go with this pump. I got it sterilized it and started using it, but it hurt so bad I was almost in tears. So I went to their website to try to find a customer service email I could email and never found one. Then I tried finding them on Facebook and they have a company page for Avent products. I privately messages them on Facebook and they got back to me within 24 hours. They solved my problem, I needed bigger cushions because my skin was getting stuck in the flange with the cushions originally provided with the pump. The customer service people said it would take 7-10 days for the new cushions to arrive, and it took 1 day. I received them today and I've pumped three times. It's a night and day difference. Now one pumping session takes 25 to 30 minutes. I would totally recommend this pump and Avent products to anyone who asks. The products are great and the customer service is amazing and very responsive and speedy. Get this pump!
8 November 2014
Rated 2 out of 5 by CAmom Low suction, poor quality
I have been using the Comfort Double Electric Pump for almost 7 months. I bought this pump because reviews suggested that it was the most comfortable pump on the market and since it is a closed system, there was little to no chance of milk getting in parts that it isn’t supposed to get into. I have to agree that this pump is comfortable (I do only have one other pump to compare it to, but this pump is MUCH better). However, I have had some issues with my pump. I am currently on my third pump and just today had to place an order for replacement parts AGAIN. I was told today by the CSR that these pump pieces (specifically the valves) typically only last 3 months. She said that 90% of people have to have parts replaced on this time table. I am a first time mom but this seems a little crazy considering breastfeeding is recommended for 4 X’s this length of time! The customer service people have always been very kind and willing to send me new pumps and new pieces, but I worry about when we have a second child and the pump is no longer under warranty. While comfort is a huge benefit to a pump, unfortunately hands free pumping is also not an option for me with this particular pump. This pump has to be held firmly against you in order to maintain suction. Even then the suction isn’t that strong, especially if you have it for more than a month or two. I have been left with clogged and unemptied ducts on multiple occasions and had to leave work so I go nurse my LO so I wouldn’t get sick. The pump was supposed to help me go back to work full time but that doesn’t seem to be the case. I know if I could do this all over again, unfortunately I would not buy this pump.
5 November 2014