Saeco Vienna Automatic espresso machine RI9737/20 Plus Silver
This machine was a gift for my fiancee and it cranks out an average of 5 coffees a day. So far never gave us any issues. Cleaning is easy and quick.
15 December 2012
Durable workhorse, superb coffee
I have had my Vienna for five years now. At one point recently it finally needed a new set of seals, which were easy to find and install.
I cannot say I have babied it, either. If it ever wears out, I will surely miss it and will have to get another !
22 January 2013
I am on my second Vienna Plus. My first one lasted over 8 years before I felt it was time to replace it, although it does still work. This machine is super easy to use and very convenient. I've had more expensive super-automaticas, but I came back to this machine because it makes great espresso/lattes without any hassle.
The only things I would change, would be to make the machine smaller, and to replace some of the plastic with metal.
Still, a great product at a very competitive price!
1 December 2012
Strong work horse for any coffee dream.
I have owned several of these units and give them as gifts. My first one is 7 years old and still cranks out ten to twelve shots a day every day. They are reliable, simple to use, and can make any coffee drink you can dream up quickly and tastily. It's a great value for a versatile but no nonsense machine.
14 September 2012
Easy to use, with a press of one button you get everything you want!
31 August 2012
Works well, makes excellent coffee, get extended warranty.
The Vienna Plus makes excellent espresso and coffee. It also has a frothing and steaming wand which is convenient simply to get hot water for tea or even warming up baby formula. It is a bit loud when grinding and squeals while dispensing, but that's a small matter for the excellent fresh coffee it produces.
Just as my previous Saeco espresso machine (the Italia model) the machine broke down just after the one-year warranty period ran out. Graciously, Saeco allowed me to return the machine (my expense) for repair and it's working fine since.
16 June 2012