Philips has identified a safety problem which affects a number of Energy Saver a/k/a Marathon or Marathon Classic Compact Fluorescent dimmable reflector lamps produced between March 2007 & May 2010, and sold through the period of March 2007 through July 2011. Philips is committed to the well-being of its consumers and has decided to voluntarily recall the affected CFLi lamps and offer a free replacement lamp to consumers.
The Model numbers and UPC codes affected are:
46677 13 7076 and
46677 15 0419
46677 13 7083 and
46677 15 0426
46677 14 6443 and
46677 15 0433
The glue attaching the glass outer envelope or globe to the body of the lamp can fail allowing the glass outer envelope to fall and strike persons and objects below posing a possible laceration hazard to consumers.
If you have the original packaging, check the manufacturing date code to see if is in the range shown below:
If you do not have the original packaging, check to see if you have one of the compatible fixtures shown below and contact Philips Lighting at 1-800-475-9840, or via email at firstname.lastname@example.org to determine the date of purchase.
Light Fixtures compatible with Philips Lighting “Lightolier” AF4SY Glass Lens.
The following Products are affected by this recall: AF4SY Decorative Glass Lens 4¾” in diameter and 1/8” in thickness. Check the packaging for model number and date code. If you need assistance in determining whether your product is among the affected units, please contact Philips at 1-800-475-9840 or send an email to email@example.com. If you no longer have the packaging, but you believe that you may have an affected unit, please review the below list of compatible fixtures. If you have a compatible fixture with a decorative glass lens, please contact Philips and we can work with you to determine your date of purchase.
Our advice to owners is to check whether their Philips AF4SY is part of the affected batch. If your product is part of the affected batch, please immediately discontinue using the product and call 1-800-475-9840 or send an email to firstname.lastname@example.org to register for a free replacement.
No, immediately discontinue use of affected products and call 1-800-475-9840 to register for a replacement product.
Yes. If you own one or more Philips AF4SY Decorative Glass Lens from the affected batch, you will receive free replacement product.
See below photo. The date code can be found on the packaging label in the middle. The first two digits are the manufacturing date code.
See below photo. The model number can be found on the label on the shipping package.
Once you have registered your affected product and Philips has received and confirmed it was from an affected batch, you will be sent a replacement product. You can expect to receive your replacement AF4SY Glass Lens approximately four weeks after you make contact with Philips Customer Care either via phone @ 1-800-475-9840, via E-mail at email@example.com or by visiting the company’s website at www.philips.com/recall. We appreciate your cooperation and sincerely regret any inconvenience caused.