University Health in San Antonio selects Philips enterprise monitoring platform to transform patient monitoring and advance system-wide standardization as patient volume grows

Jun 29, 2026 | 2 minute read

“University Health plays a critical role in serving our growing community, and this investment reflects our commitment to delivering safe, high-quality care supported by modern technology,” said University Health Chief Operating Officer Bill Phillips. “By moving to a standardized enterprise monitoring platform, we’re equipping our care teams with continuous, actionable insights while laying the groundwork for improved alarm management, analytics and future innovation.”

The Philips monitoring platform spans intensive care, operating rooms, procedural areas and specialty services. IntelliVue MX450, MX550 and MX750 monitors provide continuous bedside monitoring, complemented by the X3 transport monitor and wearable MX40 for uninterrupted patient observation throughout the hospital. At the core is the Patient Information Center (PIC iX), which unifies monitoring data, clinical decision support, early warning scoring and advanced algorithms, giving caregivers a 360-degree view of each patient and enabling timely intervention anywhere in the hospital. Additional monitoring platform capabilities include Alarm Insights Manager and Clinical Insights Manager, helping teams optimize alarm performance and unlock actionable insights from patient data.

“Healthcare systems are increasingly seeking flexible, long-term partnerships that go beyond equipment replacement,” said Julia Strandberg, Chief Business Leader, Connected Care, Philips. “Through EMaaS, we are supporting University Health in San Antonio with a predictable, scalable model that unlocks continuous innovation, strengthens alarm management initiatives, all while reducing the burden of technology lifecycle management. Most importantly, this approach equips clinicians with the infrastructure they need to deliver safe, high-quality care.”