Technology, talent unite
Whether you call it telehealth, telemedicine, telecare, or remote patient monitoring, the intent is the same – to provide at-home patients with near-instant access to caregivers.
Banner uses the term iCare™ to describe their program. This innovative service includes, “providers, technology and a highly collaborative care process to treat Banner Health Network members with complex, chronic illnesses. Through the use of a tablet-like device, patients interact directly with their health team – primary care physician, pharmacist, nurse and health coach – to track and address any medical concerns.”
None of this is possible without the introduction of state-of-the-art medical communication technology, enabling experts to remotely monitor patient symptoms and vital signs to provide timely, focused interventions. It also requires significant changes in work processes and must be thoughtfully integrated into existing care pathways.
It’s a win-win situation
Banner recently enrolled its 500th patient into the iCare program. The health team collects and analyzes objective and subjective health data to identify early stages of deterioration and prevent adverse events. This type of remote patient monitoring or proactive home healthcare, helps engage each patient to become involved in his or her own care routine. Both patient and caregiver win.