Since its inception, the Philips eICU program – connecting care with digital solutions and services that span the health continuum – has grown substantially within the VA. The largest integrated health care system in the U.S., the VA consists of more than 1,700 sites and serves nearly nine million veterans each year. While the healthcare industry faces a shortage of intensivists, the VA organization manages more than 1,800 ICU beds nationwide and remains committed to providing veterans with access to quality care.
A longtime leader in telehealth, the VA worked with Philips to establish two enterprise telehealth centers – in Cincinnati (VISN 10) and Minneapolis (VISN 23) – where clinicians provide remote care to veterans not only in their territories, but also in rural and suburban areas that have limited access to ICU facilities. The telehealth team uses advanced analytics and technologies to coordinate care for ICU patients.
''The Philips eICU program at the VA has been key to not only expanding access to care, but also ensuring veterans receive the right level of care in the right facilities,'' said Brian Rosenfeld, M.D., vice president and chief medical officer of Philips Healthcare Hospital to Home. ''This means more veterans can stay in their local VA hospital and avoid the stress of transferring to other critical care centers. Because it reduces overall patient’s length of stay, our program also reduces cost and increases the VA’s capacity to care for more veterans."
The Philips eICU program is part of a suite of enterprise telehealth programs delivered by Philips Hospital to Home to help improve outcomes, provide better value and expand access to care in both the inpatient and ambulatory settings. These programs use a proactive care model to clinically transform the ICU, medical/surgical units and home healthcare to address growing clinician shortages while improving quality of care. Blending medicine with technology, this care model leverages clinical expertise, patented processes and innovative solutions to improve care delivery. Hospitals utilizing the Philips eICU program were shown to reduce mortality by 26 percent and length of stay by 20 percent in a recent large, multi-center study of 119,000 patients.