Seamless telehealth

Health knows no bounds.

Improve clinical outcomes and quality of life

Philips telehealth connects clinical teams of specialists in a seamless way helping to improve patient outcomes, optimize efficiencies, and lower costs.

America’s largest integrated health care system, the Veterans Health Administration serves nine million Veterans each year at more than 1,200 health care facilities. The VA has long been a pioneer in leveraging technology to provide high-quality, patient-centered health care to Veterans. That’s why, through one of the largest modernization efforts for health care delivery, the VA has adopted both in-hospital and home telehealth programs to help ensure Veteran patients get the right care in the right place at the right time.

Innovative telehealth solutions are helping the VA improve the quality of care for the nearly five million Veterans who live in rural communities. Provider shortages, long distances to health care facilities and few transportation options often hinder Veterans from obtaining timely, quality care for those who live in rural communities.

Hospital telehealth: reducing mortality and length of stay

In 2011, the VA, together with Philips, launched its Tele-Intensive Care Unit (Tele-ICU) program to strengthen critical care support particularly for rural and suburban communities with limited access to ICU facilities. In 2014, VA expanded its use of Philips telehealth solutions across two additional Veterans Integrated Service Networks (VISNs) to deliver critical connected care services to Veterans across more than 2,000 miles, from Georgia to North Dakota.
telehealth conversation
The VA worked with Philips to establish two enterprise telehealth centers – in Cincinnati (VISN 10) and Minneapolis (VISN 23). The telehealth team uses advanced analytics and technologies to coordinate care for ICU patients, ensuring that Veterans receive the right level of care in the right facilities. This means more Veterans can stay in their local VA hospital and avoid the stress of transferring to other critical care centers. 

Home telehealth: reducing hospital visits, increasing quality of life

The VA is the largest provider of home telehealth services in the country.ii With the challenges that Veterans in rural areas face – long travel times to health care facilities and a shortage of health care providers and specialists – telehealth provides the VA the opportunity to deliver high-quality care close to or in the home. With many Veterans, like the rest of the U.S. population, living with one or more chronic conditions such as diabetes, heart disease and depression, simple and convenient access to care is imperative to avoiding hospital stays and remaining independent at home.

Philips ambulatory telehealth programs provide daily connection between post-acute caregivers and patients, combining technology and clinical process to support patients living with chronic conditions. With in-home monitoring devices, clinicians can monitor patients’ health remotely, identify symptoms and intervene early to help avoid hospital admissions and emergency department visits. We also provide educational tools to help improve patient knowledge, self-care abilities and confidence which can lead to behavioral changes that make a difference in health and quality of life.ii


Building partnerships.
Breaking barriers.

We work in partnership with health systems to help drive innovation, support their financial and operational goals, and enable their transformation in a value-driven era. The result can be both operational excellence and more connected, predictive and personalized care delivery.


Contact us

  Please call: 1-800-229-6417
For equipment sales, press 1