The Veterans Health Administration (VA) is the largest integrated health care system in the U.S. Managing more than 1,200 sites and serving nine million enrolled Veterans each year is a herculean task. As a 45-year partner of the VA – an early adopter of many Philips innovations – we know of the great strides made by the dedicated men and women who have devoted their lives to the service of our nation’s heroes.
Moreover, Philips is well aware of the 5.5 million military caregivers — spouses, loved ones, family members, and friends of wounded, ill, or injured Veterans and service members — who collectively provide $14 billion in uncompensated, voluntary care across America. These hidden heroes often face great physical, emotional, and financial strain themselves, and many feel isolated and alone in their caregiving role.
Effectively addressing the dual objective of improving satisfaction for both Veterans and their families has informed Philips strategy, investments, research and partnerships for years.