If you aren't seeing your data in the General Health app some common things to check include:

• Is the Bluetooth feature in your smartphone turned on?
• Is your device paired with the app?
• Does the battery in the device have power?
• Are your smartphone and device in Bluetooth range (5m or 16feet)?
• Was the measurement performed with the correct user profile selected on your device? If measurements are done in a different profile they can't be uploaded to your app.
• If you've checked all these things and still have trouble uploading your measurements, please contact our Philips Consumer Care.