I can't see my data in the General Health app

If you can't see any data in General Health app first thing to check is making sure your internet and Bluetooth are switched on. If this is the case check if your Philips connected health devices are paired to your account. Go to your Settings to find out. If not paired, start the pairing process. If your devices are already paired it might be possible that you haven't synced your devices for that day. Swipe down on the screen to do a sync. This will move the recent data from your devices to the app. Make sure to hold your device close to your phone and check if you have enough battery. If all of this is checked and you still have issues please reach out to our Consumer Care team on 1-844-531-6861 (free number). The phone number can be reached from Monday - Saturday 9am - 9pm EST and Sunday 9am - 6pm EST.

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