Consumer
Products

Sonicare FlexCare Platinum Connected Bluetooth® connected toothbrush - Trial

Built-in Bluetooth®, Smart brushing sensors, 3 modes, 3 intensities, 3 brush heads HX9193/05

Troubleshooting

My Sonicare Elite Sanitiser UV light does not light up

If the UV light in your Philips Sonicare Elite Sanitizer does not light up, you might be able to fix it yourself.

Is your Sanitiser functioning properly?

Try the following steps:

1) Make sure the door is properly closed.
2) Make sure the Sanitiser is plugged into a live outlet.

Still not working?

If the door is properly closed and the Sanitiser is plugged into a working electric outlet, and the Sanitiser's UV light does not go on, the UV light bulb may be at fault. Contact Philips support for a replacement UV bulb.

The information on this page applies to the following models: HX9193/05 , HX9192/01 , HX9194/08 , HX9193/04 , HX9193/03 , HX9192/02 , HX9110/02 , HX9170/10 , HX9141/10 , HX7990/02 , HX6982/10 , HX6932/10 , HX6942/10 . more less

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