Sonicare DiamondClean Smart Sonic electric toothbrush with app

Personalized coaching, Smart brush head sensors, Smart brush head recognition, 5 modes, 3 intensities HX9957/51

Frequently Asked Questions

Can use another charger for my Sonicare DiamondClean?

The Philips Sonicare DiamondClean toothbrush has a uniquely designed charger. Wondering if other chargers also fit your DiamondClean? Find out if they do.

You cannot charge your Philips Sonicare DiamondClean with other Sonicare chargers

Each DiamondClean and DiamondClean Smart handle is only compatible with the charger it came with.

Check the HX and first 4 numbers on the bottom of the handle to check which handle/charger combination you should be using,
HX9393 on handle: This model is only compatible with the wireless charger.
HX9392 on handle: This model is only compatible with the charger which shows HX9100 on the bottom of the charging base.
HX9924 (Smart) on handle: This model is only compatible with the charger which shows one of these ID's: CBA1001, CbA2001, or CBA3001

Once you verify you are using the correct combination, you can charge your toothbrush in a couple different ways:

  • Simply place the included glass cup on charging base
  • Use the charging stand
  • Use the travel case and charge via a laptop or wall plug.

Also note that FlexCare+, FlexCare, HealthyWhite and EasyClean will not charge properly with the DiamondClean charging system even if the charging light on the handle blinks.

To purchase accessories please click here to link to the Philips On-Line Parts Store.

The information on this page applies to the following models: HX9957/51 , HX9903/01 , HX9924/41 , HX9924/21 , HX9924/11 , HX9924/01 , HX9903/41 , HX9903/21 , HX9903/11 , HX9342/03 , HX9382/54 , HX9381/05 , HX9352/04 , HX9352/05 , HX9382/05 , HX9332/03 , HX9332/12 , HX9332/05 , HX9332/04 . more less

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