There are FAQs within the app to help you and your child set up and use the app correctly. You do not have to leave the app for these. From the app home page, select Support, then select “Read FAQs”. You will see several information categories for the FAQs. You can also access additional FAQs by going to the Sonicare For Kids website and going to the Support page, where you will see a link for FAQs.