Please check if your smart device meets the minimum requirements for this App. The app is supported by the following devices: iPhone 4S, 5, 5C, 5S or newer. iPod Touch 5th generation, iPad mini retina, iPad mini non-retina, iPad 3 retina, iPad 4 retina, iPad air. Newer devices than these are also supported. The device has to run on iOS7 or higher. The Android App will run on devices with Android 4.4 (Kitkat) or higher. If your device does not fall in this category the App will not be visible for you in the Appstore or Google Play Store.