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My Philips Treatment App is not pairing.
There are multiple reasons why the Philips Treatment App is not pairing with your PulseRelief. See here how you can resolve it yourself.
There is no connection because the PulseRelief device is switched off. Check if the PulseRelief device is switched on. The treatment status indicator flashes green when the PulseRelief device is switched on and in standby. If the PulseRelief device is switched off, press the on/off button to switch it on.
There is no connection because battery of the PulseRelief device is empty. Charge the PulseRelief device (see chapter 'Preparing for use').
The smart device is too far from the PulseRelief device. Bring the phone/tablet closer to the PulseRelief device.
The PulseRelief device may be broken. Contact the Philips Customer Care Centre.