My skin is irritated after using my Philips Satinelle Epilator
Epilating pulls out hair from the root. Some after-effects like itchiness, redness or tightness after using your Philips Satinelle Epilator are normal, especially if you have sensitive skin. You may also see small bumps on your skin or experience a burning sensation. This goes away with time and is nothing to worry about.
Try our tips below to help prevent or reduce these side-effects. If your skin irritation lasts longer than 3 days, then please consult your doctor.
Allow adjustment time
Allow your skin some adjustment time. Try epilating before going to bed so that your skin has time to rest overnight.
Avoid over-doing an area. Do not repeatedly epilate the same area in one go.
After wet-use pat your skin dry instead of rubbing it.
As after-care gently apply an alcohol free aloe vera creme or lotion. You may also use an after-sun creme as these have cooling properties. For your armpits, its ok to use an alcohol-free deodorant.
Use a clean epilator
Always check the head of your epilator to make sure it is clean before you use it. If it is not clean, then put it under a tap of running water to clean it.
You may use a hand soap to clean the epilating discs. Just make sure you rinse away the soap afterwards properly with water.
Completely dry the epilating head before attaching it back to its body. For detailed cleaning instructions of your particular epilator model refer to your user manual.
Also make sure your skin is clean and dry before epilating.
Our products are skin friendly. It is good practice to visually check the body grooming products to see if the cutting unit and especially the shaving foil is still intact.
We as Philips are not a dermatological authority and cannot give advice on individual cases. In case of doubt it is better to consult your own doctor who can judge the condition of the skin in real life.
Pre-treat your skin
We advise you to epilate on a clean skin. Take a shower before epilating. Make sure your skin in completely dry or completely wet when epilating.
You may get some ingrown hair as a side-effect of epilating. To prevent this from happening, try exfoliating your skin with a peeling lotion and the nylon peeling glove provided with your epilator (or a course sponge) one day before epilating. This removes the dead skin around your hair follicles and makes it easier to remove hair.
If your epilator comes with a body exfoliating attachment, you can also use that for this purpose.
Use the right technique
It is important to use the right technique for epilating so that the hair from your skin are removed properly and with minimal pain. Move the epilating head slowly over the skin while epilating, to allow the discs to catch the hair.
Try stretching your skin with your free hand, or use the skin stretcher (efficacy cap) attachment which comes with your epilator. The tighter your skin is, the easier it is for the epilator to pull your hair.
Use on permitted areas
The Philips Satinelle Epilator is intended to remove hair by the root in the bikini area, legs, underarms, and hard-to-reach areas such as knees and ankles. Be careful when epilating your bikini area. it is not suitable for the intimate area ((the outside and inside of the outer labia). Please refer to the use manual for detailed instructions on how to safely use your epilator.
You can also also use it to epilate the lower part of your face (chin, cheeks and the area above your upper lip). Some models can also be used to epilate between your eyebrows. Only use the epilator in these areas if its fit easily or has a precision attachment. Otherwise you may end up removing too much hair.