Troubleshooting I cannot (de)activate the travel lock on my epilator If you cannot (de)activate the travel lock on the epilator, we are here to help. Follow the following tips and tricks. The button is not held long enough Make sure you press the button properly for 3 seconds. When the 3 seconds are over, the device stops running and the speed setting indications flash white twice. The button is released too soon Make sure you release the button after the speed setting indications flashed white twice.