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    Products

    Air Purifier

    Reduces allergens, gases, odor, Captures 99.97% of particles, App connected, Ideal for large rooms AC5659/40

    Troubleshooting

    My Philips Air Purifier does not remove odors properly

    If your Philips Air Purifier does not remove odors or smells as expected, there can be several reasons. Please find out here how we can help you.

    The room air quality is very poor

    If you are using the appliance in a room in which the ambient air quality is very poor, please open the windows to improve the air circulation.

    The room is too big

    Your Philips Air Purifier should not be used in a room that is bigger than recommended. If this is the case, then its performance will not be optimal and some odors/smells might not be removed properly.

    The recommended room size depends on your specific air purifier model. See the table below for more information or the user manual of the air purifier:

     
    Air Purifier Model Maximum Room Size
    AC0819
    AC0820
    236 sq.ft  or 22 m2
    AC3256505 sq.ft or 47 m2
    AC1215344 sq.ft or 32 m2
    AC1217333 sq.ft or 31 m2
    AC2887419 sq.ft or 39 m2



     

    The filter has reached the end of its life

    The lifetime of the filter is not fixed. It depends on the ambient air quality.

    You can put the filter out in the sun for a couple of hours to remove the odours. If this does not help, you need to replace the filter. 

    The information on this page applies to the following models: AC5659/40 , AC1213/40 , AC2889/42 , AC2889/41 , AC2889/40 , AC1214/40 , AC1214/41 , AC1214/42 , AC2885/40 . more less

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