If your Philips Air Purifier does not remove odors or smells as expected, there can be several reasons. Please find out here how we can help you.
Troubleshooting
My Philips Air Purifier does not remove odors properly
The room air quality is very poor
If you are using the appliance in a room in which the ambient air quality is very poor, please open the windows to improve the air circulation.
The room is too big
Your Philips Air Purifier should not be used in a room that is bigger than recommended. If this is the case, then its performance will not be optimal and some odors/smells might not be removed properly.
The recommended room size depends on your specific air purifier model. See the table below for more information or the user manual of the air purifier:
The recommended room size depends on your specific air purifier model. See the table below for more information or the user manual of the air purifier:
| Air Purifier Model | Maximum Room Size |
|---|---|
| AC0819 AC0820 | 236 sq.ft or 22 m2 |
| AC3256 | 505 sq.ft or 47 m2 |
| AC1215 | 344 sq.ft or 32 m2 |
| AC1217 | 333 sq.ft or 31 m2 |
| AC2887 | 419 sq.ft or 39 m2 |
The filter has reached the end of its life
The lifetime of the filter is not fixed. It depends on the ambient air quality.
You can put the filter out in the sun for a couple of hours to remove the odours. If this does not help, you need to replace the filter.
You can put the filter out in the sun for a couple of hours to remove the odours. If this does not help, you need to replace the filter.
