1
0

Shopping cart

There are currently no items in your shopping cart.

    • Free shipping

    • 2-5 business day delivery

    • 30 days return guarantee

    Products

    AC5659/40 Series 5000i Air Purifier
    Please be aware that your product may differ in color from this picture, but the support information is same
    View product

    Series 5000i Air Purifier

    AC5659/40

    My Philips Air Purifier does not remove odors properly

    If your Philips Air Purifier does not remove odors or smells as expected, there can be several reasons. Please find out here how we can help you.

    The room air quality is very poor

    If you are using the appliance in a room in which the ambient air quality is very poor, please open the windows to improve the air circulation.

    The room is too big

    Your Philips Air Purifier should not be used in a room that is bigger than recommended. If this is the case, then its performance will not be optimal and some odors/smells might not be removed properly.

    The recommended room size depends on your specific air purifier model. See the table below for more information or the user manual of the air purifier:

     
    Air Purifier Model Maximum Room Size
    AC0819
    AC0820
    236 sq.ft  or 22 m2
    AC3256505 sq.ft or 47 m2
    AC1215344 sq.ft or 32 m2
    AC1217333 sq.ft or 31 m2
    AC2887419 sq.ft or 39 m2



     

    The filter has reached the end of its life

    The lifetime of the filter is not fixed. It depends on the ambient air quality.

    You can put the filter out in the sun for a couple of hours to remove the odours. If this does not help, you need to replace the filter. 
    Register your product
    Register your product

    Keep track of your product warranty coverage

    Qualify for cash-back, gifts and special offers

    Get easy access to product support

    We love to help you in person

    • Call us

      Call us
      Monday - Sunday 9:00 AM - 6:00 PM EST
    Back to top

    Payment

    We accept the following payment methods:

    Quick links

    Back to top