If your Philips Air Purifier does not remove odors or smells as expected, there can be several reasons. Please find out here how we can help you.
Troubleshooting
My Philips Air Purifier does not remove odors properly
The room air quality is very poor
If you are using the appliance in a room in which the ambient air quality is very poor, please open the windows to improve the air circulation.
The room is too big
Your Philips Air Purifier should not be used in a room that is bigger than recommended. If this is the case, then its performance will not be optimal and some odors/smells might not be removed properly.
The recommended room size depends on your specific air purifier model. Find the maximum recommended size for your specific Philips Air Purifier model in the user manual.
