You need to provide access to your mobile device in order to use all the features of your Philips Sonicare app.
Troubleshooting
I cannot access any features of the Sonicare app
Manage Sonicare app permissions on iOS
- Go to settings
- Scroll down to all apps and tap on the Sonicare app
- Toggle on all permissions
You are now able to use all features of your Philips Sonicare app.
Manage Sonicare app permissions on Android
This action requires Android 6.0 or newer versions.
- Go to settings
- Tap 'Apps & Notifications'
- Tap 'App info'
- Tap on the Sonicare app
- Tap 'Permissions'
- Toggle on all permissions
You are now able to use all features of your Philips Sonicare app.
Respect your privacy
We will always respect all user's privacy rights and will never abuse personal info. You can view the privacy policy and terms and conditions at any time. Go to Sonicare app > menu (top left corner) > about.
Having Issues with your Philips Sonicare product? Try our troubleshooting & warranty replacement self-service tool.
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