Sonicare FlexCare Platinum Connected Bluetooth® connected toothbrush - Trial

Built-in Bluetooth®, Smart brushing sensors, 3 modes, 3 intensities, 3 brush heads HX9193/05

Frequently Asked Questions

What should I do if my Philips Sonicare app crashes?

If your Philips Sonicare app crashes we are here to help. Discover how you can easily solve it yourself.

Constant improvements

To avoid crashes of your app, just make sure you update your version of the app as soon as a new one is available in the App Store or the Google Play Store. Each update will include fixes to bugs including crashes. For additional help, you can access customer support online or via the app Support.

The information on this page applies to the following models: HX9193/05 , HX9192/01 , HX9192/02 , HX9193/03 , HX9193/04 , HX9194/08 . more less

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