First check to see if your PC configuration is up to the minimum requirement by going to My Computer on the desktop right click and select Properties. If required upgrade your PC to match with the minimum configuration.
- Pentium Class 300 MHz processor or better (1 GHz recommended)
- Windows® XP (SP2 or above)
- 128 MB RAM
- 500 MB hard drive space
- Microsoft Internet Explorer 6.0 with SP2 required for use of Music Store, Radio or On Demand services
Important: Windows XP service pack 2 operating system is required to use this product. Service packs can be downloaded from Microsoft Support page. Please also make sure that you have the administrator rights of the PC.