Troubleshooting

My Philips GoGear player skips some uploaded music files

Those music files that the player failed to play could have been previously ripped from CD using Windows Media Player 9 and transferred with Windows Media Player 10.

Please try to rip the files from CD with Windows Media Player 10 and then transfer again into your player

Troubleshooting

Performance(3)

My Philips Jukebox does not play some DRM files
Cannot view images transferred on my Philips player
Cannot find images transferred to my GoGear player

Functionality(1)

My Philips GoGear MP3 player is not recognized by my PC

Error notifications(2)

Error 1628/1607 Failed to complete script based install
SP or "Service Pack" error when loading the CD ROM

Display(1)

Text appears backwards on my Philips GoGear player

Power/Charging(3)

I cannot power off my Philips Micro jukebox
The battery of my Philips player drains too fast
My Philips GoGear player does not power up

Settings(1)

Images from my Philips player are distorted on Windows Media player

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