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    PSS115/17  ShoqBox
    Please be aware that your product may differ in color from this picture, but the support information is same
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    Runtime error message when using Musicmatch Jukebox

    Receiving a Runtime Error could indicate corruption in the Musicmatch Jukebox configuration. Please do the following:

    1. Double-click “My Computer”

    2. Double-click “Control Panel”

    3. Double-click “Add/Remove Programs”

    4. Select “Musicmatch Jukebox”

    5. Click the “Add/Remove” button

    6. Select “Yes” if you are asked to verify that you want to remove any shared files

    7. Open Windows Explorer

    8. Navigate to the Musicmatch Jukebox directory (typically “C:\Program Files\MusicMatch\MusicMatch Jukebox”)

    9. Select the files (but not the folders) in the Musicmatch Jukebox directory

    10. Press “Delete” on your keyboard

    11. Select “Yes” if you are asked to verify that you want to remove the selected files

    12. Reinstall Musicmatch Jukebox

    13. Reboot your PC

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