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    SRT8215/17 Prestigo Universal remote control
    Please be aware that your product may differ in color from this picture, but the support information is same
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    Prestigo Universal remote control

    SRT8215/17

    "File exists" pops up when I am upgrading Configo

    This problem can be solved by deleting your temporary files:

    • In Windows XP, these can usually be found under C:\Documents and Settings\UserName\Local Settings\Temp.
    • In Windows Vista, these can usually be found under C:\Users\UserName\AppData\Local\Temp.

    If all the solutions provided above do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.

    The information on this page applies to the following models: SRT8215/17 , SRU6008/27 , SRU6006/27 .

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