0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    Cannot launch DMM on my PC

    Published on 2017-03-01

    Perform the following steps:

    1. Go to Add/Remove Programs in Control Panel.
    2. Search for Java Runtime Environment.
    3. Uninstall Java Runtime Environment.
    4. Restart your PC.
    5. Go to /DMM/backup folder using Windows explorer.
    6. Double click j2re142_01.exe.
    7. Follow the instructions of this installer to re-install the Java runtime environment.
    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.