If your Philips Air Purifier produces an unpleasant smell, there might be some possible causes. Find out here how to resolve this.
Troubleshooting
My Philips Air Purifier produces a bad or unpleasant smell
Plastic smell produced during initial usage
The first few times you use your air purifier, it may produce a plastic smell.
Do not worry, this is normal and will fully disappear within a few days.
However, if the appliance produces a burnt smell, we recommend you to contact us.
The filter is dirty
When your air purifier's filter (A and B in the image below) is dirty, it might cause a dusty odor.
In this case, please replace the filter.
The filter absorbed gases to its maximum capacity
When the filter absorbs gases to its maximum capacity, it may produce a dusty odor.
We strongly recommend a replacing the filter when indicated (please check specific indications for your purifier model in the user manual).
Do not clean, wash or vacuum clean this filter.
The pre-filter is dirty
Your Philips air purifier might produce an unpleasant smell when the pre-filter (C in the image above) is dirty.
The pre-filter can (and should) be washed monthly. Please check the user manual to know how to wash the pre-filter for your specific model (for some purifiers you may need to wash it under the tap and for others you may need to vacuum it).
