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    Philips Support

    I can’t connect my Philips Air Purifier after pairing

    Published on 2021-07-04

    If you can’t connect your Philips Air Purifier after successfully pairing, there might be some possible causes. Find out how here to resolve this.

    Make sure the latest version of smart App is installed.

    Please, make sure your Air Purifier and smartphone are in the same router network.

    Please, delete the current paired device and try to pair it again.

    Please, make sure the network you are using is stable.

    Contact Philips

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