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    AC5659/40 Series 5000i Air Purifier
    Please be aware that your product may differ in color from this picture, but the support information is same
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    Series 5000i Air Purifier


    I can’t connect my Philips Air Purifier after pairing

    If you can’t connect your Philips Air Purifier after successfully pairing, there might be some possible causes. Find out how here to resolve this.

    Old version of smart App installed

    Make sure the latest version of smart App is installed.

    Smartphone and Air Purifier in different networks

    Please, make sure your Air Purifier and smartphone are in the same router network.

    Pairing did not fully succeed

    Please, delete the current paired device and try to pair it again.

    The network is unstable

    Please, make sure the network you are using is stable.

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