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Sonicare DiamondClean Smart Sonic electric toothbrush with app

Personalized coaching, Smart brush head sensors, Smart brush head recognition, 5 modes, 3 intensities HX9957/51

Frequently Asked Questions

How do I charge my DiamondClean Smart toothbrush correctly?

Currently, Philips had produced 3 different DiamondClean toothbrush handles. Each of these came with a unique charger. To properly charge your toothbrush, you need to use the charger that came with your toothbrush.

Please refer to the image to see which charger is used with your toothbrush handle.

Charging with glass (specific types only)
1 Plug the charging base into a wall socket.
2 Place the charging glass on top of the charging base and place the handle in the glass.
Note Only one handle can charge in the glass at a time.

The charging indicator flashes white until your toothbrush is fully charged.

Charging with travel case (specific types only)

1 Place the handle in the charging travel case.

2 Connect the charging travel case to a UL 60950-1 and IEC 60950-1 Listed computer, laptop, USB hub, USB receptacle, or wall adapter. The USB cord is attached to the travel case and stored in the cord storage compartment (bottom of the travel case).

3 The wall adapter shall have an output marked Class 2 or the limited power source (LPS) requirements and compatible with the electrical ratings marked on the travel case.

4 The battery indication flashes white until your toothbrush is fully charged.”

The information on this page applies to the following models: HX9957/51 , HX9903/01 , HX9903/11 , HX9903/21 , HX9903/41 , HX9924/01 , HX9924/11 , HX9924/21 , HX9924/41 , HX9945/01 , HX9985/41 , HX9985/21 , HX9985/11 , HX9985/01 , HX9945/08 , HX9985/08 , HX9985/18 , HX9985/28 , HX9985/48 . more less

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