Products

health app

Measure key body metrics, Monitor progress and set goals, Motivated with daily insights APP101/01

Troubleshooting

My Philips HealthSuite health app is not syncing

If your app is not syncing check if your internet and Bluetooth on your phone are switched on.

To sync your data to your app you need to make sure that your phone and your device are close to each other.

Also ensure that your device has enough battery. Now swipe down on the screen to do a sync. The app will tell you that it's syncing.

If this does not help, please contact the Philips Consumer Care team on 1-844-531-6861 (free number). The phone number can be reached from Monday – Saturday 9am - 9pm EST and Sunday 9am - 6pm EST.

The information on this page applies to the following models: APP101/01 .