Products

SleepMapper App Helps measure and monitor sleep

HH1600/00

Troubleshooting

The SmartSleep App says Invalid Data

If your SmatSleep app indicates “Invalid Data”, there might be a simple solution. Discover here how to solve it yourself.

No proper connection with your SmartSleep device

This means your SmartSleep is too loose on your head or your skin is too dry, and you did not have a good connection. Put water on your skin on your forehead and replace the sensor to the middle of your forehead; ensure you have a solid connection for the sensor behind your ear, with no hair in the way.

Please note: if you have data and then no data; this means you had a good connection to start when you went to sleep, and then for some reason it changed. (Loosened off, or your skin became too dry.)

The information on this page applies to the following models: HH1600/00 , HH1600/02 , HH1600/03 .

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