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    Products

    SmartSleep Deep Sleep Headband Medium Headband

    90% of users would recommend, 30 day money back guarantee, Includes 30 sensors, Pairs with SleepMapper app HH1600/02

    Troubleshooting

    I cannot log in into the SleepMapper app

    Existing Philips account users may experience Log In errors with the new SleepMapper mobile app or companion app to SmartSleep for iOS and Android. The issue occurs if you previously created a “social media” account with Philips on the Philips website (usa.philips.com), or in other Philips apps that use social login features.

    Log In SleepMapper

    Your account was created using social media

    Please create a new Philips account using a different email address.

    Your Philips ID was set up for other products in the past

    The SleepMapper app requires a unique id and password, you must create a new SleepMapper account.

    The problem persists

    If you continue to have issues, please contact philipscare@philips.com with the issue, device, and operating system you are using.

    The information on this page applies to the following models: HH1600/02 , HH1600/03 , HH1600/00 .

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