Sonicare DiamondClean Smart Sonic electric toothbrush with app
Personalized coaching, Smart brush head sensors, Smart brush head recognition, 4 modes, 3 intensities
HX9903/41
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User review
Philips Sonicare DiamondClean Smart Sonic electric toothbrush with app HX9903/41 Personalized coaching Smart brush head sensors Smart brush head recognition 4 modes, 3 intensities is rated
4.8 out of
5 by
55.
Rated 4 out of
5 by
AshleyN from
Great brush with a sensitive sensorI have been a Sonicare user for over 15 years. I was asked to review the Philips DiamondClean Smart toothbrush and received a free sample in exchange for my honest opinion. Here`s what I love and don`t love about this toothbrush...
Pros:
- Nice, sleek design that is much lighter than my other Sonicare brushes (original Pro series series and Essence)
- Cool glass cup charger vs. regular plastic base with other models
- Keeps a charge much longer than other electronic toothbrushes
- Comes with three different smart brush heads (gum care, whitening, and plaque control), which automatically personalizes your brushing program
- 4 brushing modes : clean, white, gum health and deep clean
- 3 intensity modes: low, med, high
- Built-in timer for each mode with beep
- Pressure sensor with vibration and light on bottom of brush handle (I found this feature helpful, but annoying)
- Travel case
- Sonicare App, which tracks your brushing
Cons:
- Expensive, especially replacement smart brush heads
- Pressure sensor is too sensitive and activates easily
- App will only report correct info. if you brush in the correct zones as specified
- The caps/covers on brush heads are a little awkward to put on and only cover the front, leaving the back exposed. (I prefer the other type that slip over the entire head for maximum germ protection, plus they stay on better)
Overall I enjoy using this toothbrush, but feel it could use a bit of tweaking to make it perfect. The pressure sensor is helpful, but is much too sensitive as I barely let it sit against my teeth and it would activate. The only real way to get a good report with the app is to brush in the specified zones during the specified times of each program mode. If you are able to do this, it`s a great way to see how you are brushing. I love how nice and light this brush is and how long the battery lasts. The glass cup holder is much nicer looking on my bathroom counter than my other traditional charging bases. The three intensity modes give you a great, clean mouth when you are finished. I like that the brush head is more like a regular toothbrush shape, but wish the cap covered the whole head, instead of just the front. With these minor changes, I feel this brush would be my ideal brush. I will pretty much continue to be a satisfied Sonicare user, but I hope the price comes down a bit as the suggested retail price is a bit steep.
If you want a brush with all the bells and whistles, the Philips DiamondClean toothbrush is the one for you!
Date published: 2017-07-12
Rated 5 out of
5 by
SkotS from
My favorite features of this toothbrush is the pressure sensor which informs you when you are brushing too hard.I received a free sample of the Philips Sonicare 9300 DiamondCleam Smart (HX9903/11) to review. Having owned a few different Sonicare models over the past several years, I was excited to see how the 9300 DiamondCleam Smart would compare. Right out of the box you notice it`s slim black design which fits perfectly into your hand. Would it be awkward to call this toothbrush sexy?
It comes with three brush heads to choose from; Premium Plaque Control, Premium Gum Care, and Premium White. Naturally I was drawn to the Premium Gum Care brush head because, according to my dentist, I have always been a `hard tooth brusher`. This tendency resulted in some mild gum recession which I have to be mindful of when brushing. This is why one of my favorite features of this toothbrush is the pressure sensor which informs you when you are brushing too hard. The pressure warning light will light up purple to let you know to ease up a bit.
My other favorite design feature of this toothbrush is the charging glass. I find this to be an easier and cleaner way to charge the toothbrush. In my experience it was also less likely to be knocked off the charger base by accident.
PROS:
- Excellent charger base design with rinsing glass
- Pressure sensor
- 4 modes and 3 intensities
- High quality travel case
- Battery life (at least two weeks on a single charge)
CONS:
- Sonicare App - I guess this really isn`t a con, but more so just a feature I will most likely never use. The smart sensors in the toothbrush allow you to see the areas of the mouth that you may have overlooked when brushing. Seems like a lot of extra work to me, but I guess I can see it being useful for a child when trying to teach good brushing techniques and habits. For the same reasons, I can see the personalized mouth map feature helpful for addressing trouble areas (plaque build up, gum recession, etc) when brushing. I`d would just like to see an app that reminds my nine year old to put the toothbrush into his mouth before turning it on. Cleaning toothpaste off the ceiling is never fun.
Overall, I LOVED the Philips Sonicare 9300 DiamondCleam Smart. Out of the handful of Sonicare models I have owned over the years, this is hands down my favorite so far. I really feel that Philips takes customer feedback to heart and uses the feedback to improve their designs and functionality. Now if you will excuse me, I have some toothpaste I need to clean off the ceiling. :)
Date published: 2017-07-11
Rated 5 out of
5 by
DeeL from
Great productI received a free sample of the Philips DiamondClean Smart toothbrush to use and review. This toothbrush definitely exceeded my expectations. After opening the product I was impressed with its sleek design. I also like the look of the glass that the toothbrush charges in, it looks really nice sitting on the counter and is easy and quick to put it in to charge it. This toothbrush comes with a lot of features and it was pretty easy and quick to learn and get used to. The toothbrush did a great job cleaning my teeth, my teeth felt really clean. I especially liked that it came with three different brush heads, which are smart brush head sensors that each provided a different brushing experience. The toothbrush also connects to an app that tracks where you`ve brushed and shows any spots you may have missed. It was very helpful at the start, in that the app shows you where to start brushing and how to move along your teeth at each brushing interval. Setting up the app on my phone was quick and easy. I used this feature a number of times at the start with each different brush head. I liked that it showed me areas where my brushing could improve, but I did find the extra step of connecting to the app each night a little time consuming. Overall, I really loved this product and wound definitely recommend it.
Date published: 2017-07-09
Rated 5 out of
5 by
TaylorL from
Makes for healthier teeth in an innovative wayI really loved how the toothbrush cleaned my teeth. I felt like it was able to get into crevasses better than any other toothbrush I've ever had. It had several settings on the level of intensity you could choose. I did feel like the highest setting was too intense on my teeth so I had to scale back. But the multiple settings is really convenient to have. Something else that was kind of "wow factor" was the cup that it came with that hooked up to the charger. That's something I feel is very innovative and sets this toothbrush apart from the competition. After 10 days of using this toothbrush, my gums felt healthier and looked less red. Also, my teeth looked more bright and white, I could definitely tell a difference over using a standard toothbrush. Overall, I would absolutely, 100% recommend this toothbrush.
The person who wrote this review received a free sample for providing an open and honest review of the product.
Date published: 2017-07-07
Rated 5 out of
5 by
AnastasiaA from
Simple. Stylish. Neat. Exceptional brushing.Philips Sonicare DiamondClean electric toothbrush. Simple. Stylish. Neat. Exceptional brushing.
I have been comparing Philips Sonicare DiamondClean to my other older Sonicare unit with uv light sanitizer and slightly newer competitiorGenius and manual c.360 for the past week (im not allowed to mentioned other brands in this review). And honestly, I’d prefer to use Sonicare DiamondClean at all times because it does the job so well. With such variety on the shelfs its hard to choose that perfect brush and trust into its efficiency.
And why do you ask I still use manual? No I don’t forget to charge my brushes, and Sonicare DiamondClean battery lasts for weeks, its that sonic zoom of a functioning toothbrush (even quite content zoom of my new Sonicare DiamondClean), still scares my dogs into barking fits. And if your dog is 100lbs and has a sonic boom of a bark, and you get up 5.30 am so you can walk said dogs for 1.5miles, you’d do anything in order not to wake up entire household. So if im quick and shut the door before my Velcro pets, I indulge!
This toothbrush is packaged and presented a fine tool should. Its quite stylish, fits great in my hand, not bulky at all or heavy, has quite zoom, the glass charged (ever so more convenient then my previous Sonicare charging stations), I like the color, girly girl that I am. But it also comes in black, silver, and white colors. The charging station consists of a metal ring into which what appears to be a glass is inserted. Glass can also be used for rinsing and not only charging.The brush also comes with a travel case that can hold a Sonicare and 2 replacement brushes. Because it’s a travel case, it has a usb port and you can charge Sonicare from portable charger or a laptop.
As soon as the Sonic care is touched, the menu lights up. The material of the handle is pleasant to the touch, I had a brushes that felt sticky or gummy, this one is just nonslip. My handle is powder pink with milky white led’s and chrome accents. All parts are easy to clean and to rinse, there are no deep grooves where dirt can build up, the glass charger is glass, and is dishwasher safe.
Cleaning modes are
Clean
For exceptional everyday clean, 2 minute standard cycle
White+
To remove surface stains, it adds extra time to whiten your front teeth
Deep Clean+
For an invigorating deep clean, extra time to be more thorough
Gum Health
Special attention to molars, extra time to massage your gums
And 3 intensity settings
• High
• Low
• Medium
The factory packaging included 3 types of toothbrush heads (Premium Gum Care brush, Premium White brush head). They have codes on the head, and I have to lookup what which is which, but I’ve chosen Premium Plaque C3 for my twice a day cleaning.
Cleaning is simple – when you attach a toothbrush head it automatically selects a cleaning mode. So far I have tried whitening (you can override the default mode by pushing the button under the power button before you turn the brush on) and stuck to Deep Clean. You can change the intensity of the cleaning by pushing the button under the power button while the brush is running, and there are three levels to choose from. Lastly, if you push too hard the bottom of the toothbrush will light up to let you know to ease up, which is impossible to see, by the way, if you are not in front of the mirror. After the cleaning cycle has completed the toothbrush will automatically turn off, or you can manual shut it down by pressing the power button. Warning – do NOT apply toothpaste and turn on the brush until its in place in your mouth, the toothpaste will be all over you and walls in fine white spray if you do!
Small toothbrush heads are easy fit for all types of mouths and is easily maneuvered, the buzz is not unpleasant. The results are Sonicare clean. My teeth feel cleaner, I never had to brush twice because they did not feel right. But this is consistent with my other Sonicare brush. As I have mentioned before, its been just little over 1 week of me using it and I cant say that results are more dramatic that my older Sonicare brush, nor did I use tong cleaning or gum massaging.
This model has a built in Bluetooth (and what tool does not now days? Even my meat smoker has a Bluetooth!) You can download optional App from Google play or Itunes. It promises that
“ With the Philips Sonicare app you can see where you’re brushing, navigate trouble spots, and get real-time guidance on the right pressure and brushing motion. All from the palm of your hand.”
Im sorry, but 1. Bluetooth kills my Samsung galaxy s7 battery and 2. There is no way im staring into my phone while brushing my teeth. Besides 3. Reviews on google play for the app is only 2.5 out of 5 *’s. I’ll install and use it when rating reaches 4+, otherwise it will just be another clutter app
Overall, this is an excellent new addition to Sonicare family of brushes, will appeal to all levels of dedicated followers of new and improved technology and will do a consistent remarkable job of teeth cleaning!
This product was free in exchange for my honest opinion.
Date published: 2017-07-07
Rated 5 out of
5 by
marcg1 from
Great improvement on an already great productI was thrilled to receive a FREE Philips DiamondClean Smart HX9903/01 tooth brush in exchange for trying it and writing this review!
I have purchased a few Sonicare toothbrushes and have been using one twice a day for about 20 years and I love this product. I didn't care for my teeth very well in my youth and had lots of cavities, root canals, and crowns. In the decades since I began using Sonicare I have had maybe 2 or 3 small cavities and my gums have remained very healthy, especially for someone 55 years of age. My dentists and hygienists always compliment the health of my teeth. Cleanings are a breeze! I am a believer in Sonicare!
The new brush heads for different areas of focus are wonderful. And the glass as charger is ingenious. I only wish I had the model with the travel case/charger that plugs into a USB port. What a great idea. And connecting to the app to gauge progress is another new plus that I am enjoying.
The only small thing I find that might be improved is the placement of the control on the unit. Occasionally i accidentally change the setting with my pinky finger while brushing.(Maybe because I'm left-handed?) Not a big deal, though.
I probably would have bought this product eventually when my current Sonicare finally wears out. They last so long it would be a while. I would recommend it to anyone!
Date published: 2017-07-07
Rated 5 out of
5 by
DanaT from
Brushing meets the 21st centuryWhile I did receive this as a free sample to review, I have used electric toothbrushes before. That said..This is amazing and really high tech. It looks nice on the counter, came ready for my first brush and no assembly required. Just plug it in, sit it in the nice little clear glass cup that is the charger and off you go.
I downloaded the Phillips Sonicare app from the Google play store, set my goal to whitening and it showed me exactly how to to do it. The toothbrush connects wirelessly to your phone via Bluetooth when you turn the app and the brush on. Then a little picture of a set of teeth shows up. As you start brushing, it shows you where you are brushing and where to go next to achieve best results. It is really cool. The brush handle lights up at the bottom if you are brushing too hard or using too much motion. Then, after you are done, the app tells you how you did. It tells you if you got all your teeth, if you had too much or not enough pressure, etc. And it will show you in 3-D. I really liked the fact that I could customize where I started brushing because it is set up to start on the lower right and I start on the lower left. You customize if you want to work on your gums, whitening, deep cleaning, the intensity of the brush, how long you brush.
This brush would be great for kids, too. They can see what they are missing AS THEY BRUSH! Plus you can control everything else.
The only negative I had is that the travel case does not close all the way when you the brush heads in with their caps on. So I took the off.
Brushing meet the 21st century!
Date published: 2017-07-06
Rated 5 out of
5 by
LauraB33 from
It lights up when I brush too hard!I was given this product in order to review it and I am so happy I was chosen to do so. The toothbrush is elegant. The display on the toothbrush is elegant. The charging cup is elegant. The travel case is elegant. Who knew a toothbrush could be so elegant. I knew I brushed my teeth too hard, but this toothbrush lights up and tells me I'm brushing too hard (no, I didn't do it on purpose once I discovered that. Really!!). This toothbrush even has an app. One of my friends called it "the best toothbrush ever." And I am inclined to agree.
The ONLY drawback I found was that the battery doesn't last as long as some other electric toothbrushes I have found, but I didn't have any problems on my most recent 4 day trip I took.