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    My Philips Humidifier stopped working

    Updated on 2021-07-04

    If your Philips Humidifier stopped working, there might be a simple solution. Discover in the following lines how to mend it yourself.

    The humidity level is 70% or more

    Your humidifier is designed to automatically switch off once the 70% RH (Relative Humidity) level is reached. The reason for this is that humidity above 70% is not comfortable for the users. 

    If this is the case, then you should not worry, there is nothing wrong with your humidifier.

    The water tank is empty

    When the water tank is empty, your humidifier does not receive water and cannot function.

    To prevent this, make sure there is water in the water tank.

    Note: The lower the humidity level in the room is, the faster the water tank will become empty.

     

    The top part is not placed properly

    When the water tank is empty, your humidifier does not receive water and cannot function.

    To prevent this from happening, make sure there is water in the water tank.

    Note that the lower the humidity level in the room is, the faster the water tank will become empty.
    Upper unit in Philips Humidifier

    There is a problem with the power supply

    Make sure the socket where your humidifier is plugged in functions correctly (try plugging a different appliance to that socket to check if it works).

    The wick support is not installed properly

    The larger side of wick support should be in the bottom of your Philips Humidifier as shown in the image below.

    If the wick support is wrongly assembled, the float does not work and the humidity sensor indicates lack of water. Please ensure that the wick and the wick support are placed correctly.

    Did these solutions not solve the issue? Please contact us for further assistance.

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