If only a few drops of coffee are being dispensed, there can be various causes and solutions. Discover here what could cause this and how to easily resolve it.
1. The brew group is clogged by dirt or not well greased
Remove the brew group and rinse it under the tap, grease if needed. Follow the support movies* for support movie* how to clean for cleaning/greasing instructions and how to insert and remove the brew group.
2. The coffee spout is clogged.
Try carefully to unclog the coffee spout holes with a needle.
3. When using an AquaClean/Brita filter
The filter was not prepared properly before installation or might be clogged.
Switch off the machine. Remove the filter and try again to brew a coffee. If this works, make sure the filter is prepared properly before placing it back, see movie how to prepair the AquaClean filter. Place back the prepared filter and brew a coffee. If this still does not work the filter might be clogged and needs to be replaced.
4. The machine needs to be descaled.
If you have not descaled the machine in a while or postponed it a few times, it is now time to descale the machine. Only descale the machine with the Philips/Saeco decalcifier. On the descaling page you can find the correct instructions for your machine.
5. For Exprelia or Xelsis machines.
The SBS knob is closed. Turn the SBS knob to the middle position and brew an espresso.
*The support movie is applicable for all Full Automatic Espresso machines, not only the mentioned models.