Customer Care

Contact Philips

Let us answer your product-related questions. Please have your product on-hand so we can better assist you.

Choose your product category and contact options below.

Toothbrushes / Sonicare

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Call us 1-800-682-7664

  • Monday – Saturday: 9:00 AM – 9:00 PM ET
  • Sunday: 9:00 am – 6:00 PM ET
  • Excluding Major Holidays

If you’re a Dental Professional, please call us at 1-800-278-8282:

Monday – Friday 8:00 AM – 8:00 PM EST,
Excluding Major Holidays

Men's Grooming / Norelco

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Call us 1-800-243-3050

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday : 9:00 AM - 6:00 PM EST
  • Excluding Major Holidays

Mother and Child Care / AVENT

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Call us 1-800-542-8368

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday 9:00 AM – 6:00PM EST
  • Excluding Major Holidays

Cooking and Food Preparation, Air Purifiers and Humidifiers

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Call us 1-866-309-8817

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday : 9:00 AM – 6:00PM EST
  • Excluding Major Holidays

Saeco / Coffee

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Call us 1-800-933-7876

  • Monday - Friday 8:00 AM - 8:00 PM EST
  • Excluding Major Holidays

Women's Beauty / Bliss

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Call us 1-800-243-7884

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday : 9:00 AM - 6:00 PM EST
  • Excluding Major Holidays

Sleep and Light Therapy

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Call us 1-866-832-4361

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday : 9:00 AM – 6:00PM EST
  • Excluding Major Holidays

Connected Health Devices

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Call us 1-844-531-6861

  • Monday – Saturday: 9:00 AM - 9:00 PM EST
  • Sunday: 9:00 AM - 6:00 PM EST
  • Excluding Major Holidays

Heart Defibrillators

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Call us 1-866-333-4246

  • Excluding Major Holidays

Life Line

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Call us 1-800-635-6156

  • 24 Hours a day

Philips Healthcare

Questions about Philips Healthcare?

Contact Philips Healthcare

Philips Online Store

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Call us 1-866-309-3263 (Toll-free*)

  • Monday - Friday : 9:00 AM - 9:00 PM EST
  • No coverage weekends and holidays.

Televisions

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Call us 1-866-309-5962

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday : 9:00 AM - 6:00 PM EST
  • Excluding Major Holidays

For Televisions purchased before 2008, please use our online chat for assistance

Professional TV, Hospitality TV

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Call us 1-866-497-4225

  • Monday – Friday: 9:00 AM - 9:00 PM  EST/EDT

Monitors

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Call us 1-877-835-1838

  • Monday - Friday : 8:00 AM - 9:00 PM EST

Signage Solutions

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Call us 800-224-7788

  • Monday - Friday : 8:00 AM - 9:00 PM EST

Home and portable Audio, Bluetooth Speakers, Headphones, Docking systems, Portable DVD

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Call us 1-888-381-0749

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday : 9:00 AM - 6:00 PM EST
  • Excluding Major Holidays

Universal Remote controls, Surge Protectors, Cables, Connectors, Mobile Power, Cleaning products

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Call us 1-844-816-0320

Products purchased after April 2017

  • Monday - Friday : 8:00 AM - 9:00 PM EST
  • Excluding Major Holidays

  • Call us 1-888-381-0749

    Products purchased before April 2017

  • Monday - Saturday : 9:00 AM - 9:00 PM EST
  • Sunday : 9:00 AM - 6:00 PM EST
  • Excluding Major Holidays
  • Home Video

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    Call us 866-310-0744

    • Monday – Friday: 9:00 AM - 9:00 PM  EST/EDT
    • Saturday: 10:00 AM - 9:00 PM EST/EDT
    • Sunday : 12:00 PM - 8:00 PM EST/EDT

    Pocket Projectors

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    Call us 1-866-310-0788

    For the U.S.A., Canada, Puerto Rico, or the Virgin Islands

    Voice Recorders / Speech Processing

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    Call us 1-844-222-3055 (toll-free*)

    • Monday – Friday 8.00 AM – 8.00 PM EST
    • Line available 8am to 8pm East coast time (EST)

    Digital PhotoFrames, KeyChains and Digital Still Cameras

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    Call us 1-877-784-0999

    • Monday - Friday : 10:00 am – 10:00 pm EST
    • Saturday - Sunday : 12:00 pm - 9:00 pm EST
    • Except nationally observed holidays

    Lamps and Lighting

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    Call us 1-800-555-0050

    • Monday – Friday: 9.00am – 6.00pm
    • Excluding Major Holidays

    Lighting Electronics

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    Call us 1-800-372-3331

    • Monday - Friday : 8:00 AM - 6:00 PM EST
    • Excluding Major Holidays

    Automotive Lighting

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    Call us 1-800-257-6054

    • Monday - Friday : 8:00 AM - 5:00 PM

    Respiratory Care / Asthma Management

    Call us 1-800-345-6443

    • Monday - Friday, 8:30am - 6:00pm EST
    • Excluding Major Holidays

    Other questions, support, or questions on personal data

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    Call us 1-888-744-5477

    • Monday - Saturday : 9:00 AM - 9:00 PM EST
    • Sunday : 9:00 AM - 6:00 PM EST
    • Excluding Major Holidays

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