Effective communication has long been one of the most important skills you can possess in healthcare. In today’s patient-centric healthcare environment, these skills have never been more challenging to practice—or more important to master.
According to the Institute for Healthcare Communication, studies show a strong correlation between the communication skills of a healthcare team and a patient’s ability to follow medical instructions, self manage a chronic disease and practice recommended health behaviors.1
In fact, certain communication competencies can have a profound impact on patient experience, satisfaction and even clinical outcomes.1
President and CEO of StratiHealth
Management Consultant for ACOs
Disability RN Case Manager Supervisor
Genex Services, LLC for the State of Georgia
Go beyond clinical aspects of care to have a rich, productive conversation with your patients. You’ll find out what gives their lives meaning, which can help you co-create a more personalized treatment plan.”
Vernon Pertelle, RRT
President and CEO of StratiHealth
Management Consultant for ACOs