Dr. Amy Shaheen’s distinguished career in internal medicine spans nearly 30 years, during which she’s been recognized for her expertise in quality improvement in the care of patients with acute and chronic illness. At the University of North Carolina School of Medicine, she uses a population health approach to develop innovative and effective care pathways and protocols for COPD patients and others. Among her accomplishments are spearheading fully EMR-integrated primary care protocols for managing COPD patients.