Remote care: Distance may not be the biggest challenge > Strategies to build on the advantages of telehealth

Strategies to build on the advantages of telehealth

The conversation

We recently held a round-table discussion with key opinion leaders on a topic of growing interest, Virtual care after COVID-19: Overcoming five barriers to permanence. Telehealth and virtual care services spiked during the Covid-19 pandemic, giving hospitals and healthcare providers the power to respond to the immediate healthcare needs of their populations.

 

In the short term, it certainly looks like this explosion in adoption is set to continue: for example, in our 2021 Future Health Index Report, we revealed 64% of global healthcare leaders are currently investing heavily in virtual care, with the United States (89%), the Netherlands (83%) and Saudi Arabia (81%) leading the charge.  However, virtual care faces systemic and cultural barriers that may prevent its permanence. 

  • According to the Future Health Index two of the biggest barriers are data management (44%) and lack of interoperability and data standards across technology platforms (37%). 
  • There are unique infrastructure barriers across almost every region and community, from mobile device accessibility to data management and interoperability. 
  • Community virtual health initiatives can also help bridge the gap between patients and providers in areas where consumer technologies like smartphones and webcams are scarce.

Our perspective

Why this matters for sleep and respiratory patients

 

According to research1, a majority of global healthcare leaders are currently investing in virtual care. Indeed, the rise of telehealth technologies during the pandemic connected doctors and patients across geographies. Telehealth can play a key role in interactions between patients and sleep and respiratory clinicians, from staying on top of symptoms to checking in when office visits are not possible. This is especially true if systems are suffering from staff shortages.


But how do we ensure all sleep and respiratory patients can benefit from this technology in the long run? The article, Virtual care after COVID-19: Overcoming five barriers to permanence, touches on a less obvious barrier to greater adequate telehealth adoption: digital and health literacy inequalities. Growing evidence suggests that limited health literacy is associated with a higher incidence of disease burden of illness, especially chronic disease. This has a spiralling effect. 


Overcoming the hidden barrier of health literacy - including the cultural and language issues associated with it - is complex. To drive change across populations, all participants in the health system should be involved - healthcare providers, governments, educational institutions and regulators. If telehealth technology can continue to transform healthcare and address population health its benefits need to be felt by the many, not the few. 

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References:

 

1. 1. Healthcare leaders look beyond the crisis. Philips. Accessed December 15, 2021. https://www.philips.com/a-w/about/news/future-health-index/reports/2021/healthcare-leaders-look-beyond-the-crisis 

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