At medSage, we understand that patient participation is directly related to your success as a company. Consider utilizing the tips below to allow your patients to fully understand how they can be contacted for resupply reminders.
Provide the new patient an opportunity to experience a sample of the medSage outreach:
Present the new patient with resources available in the medSage Help Desk, such as the Patient Introduction Letter
(For information specific to your company, such as your incoming survey phone number or training codes, please contact medSageCustomerService@philips.com.)
Another option for resupply communication with your patients is the email service. Upon patient setup, consider obtaining the patients personal email address. This way, patients have an additional option for receiving resupply reminders.
If you are currently using this feature, or have interest in doing so in the future, please review 'Additional Features' to learn more.
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