Provide the new patient an opportunity to experience a sample of the medSage outreach:
- Dial your medSage incoming survey phone number.
- When asked the patient’s phone number enter ‘000.’
- Enter your three digit therapist or branch ID number (if applicable).
- Hand the phone to the patient and the call will start from the beginning. They can listen to as much or as little of the call as they want, and respond by saying 'yes' or 'no,' or pressing '1' or '2.'
Present the new patient with resources available in the medSage Help Desk, such as the Patient Introduction Letter
(For information specific to your company, such as your incoming survey phone number or training codes, please contact medSageCustomerService@philips.com.)