Philips Sonicare FlexCare Platinum Connected Bluetooth® connected toothbrush-Dispense

Troubleshooting

Noise (2)

• My Philips Sonicare toothbrush makes loud noise
• My Philips Sonicare toothbrush makes a loud noise.

Vibration (2)

• My Philips Sonicare Toothbrush vibration is less powerful than before
• My Philips Sonicare toothbrush vibration is too powerful

Power/ Charging / Battery life (1)

• My Philips Sonicare Toothbrush does not charge

Apps (3)

• I cannot connect my Philips Sonicare Toothbrush with the Sonicare App
• The Sonicare app keeps telling me to calibrate my handle.
• I cannot access any features of the Sonicare app

Device (3)

• My Philips Sonicare Toothbrush is not turning on
• My Philips Sonicare toothbrush turns off by itself
• My Philips Sonicare brush head falls off from my toothbrush handle

Functionality (2)

• My Philips Sonicare toothbrush makes a loud noise
• The guided brushing feature in my Philips Sonicare app does not work