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1
Toothbrushes
Sonicare FlexCare Platinum Connected Bluetooth® connected toothbrush-Dispense
Built-in Bluetooth®, Smart brushing sensors, 3 modes, 3 intensities, 3 brush heads
HX9193/03
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Overview
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Frequently Asked Questions
Frequently Asked Question (33)
Can I use my Philips Sonicare Toothbrush in the shower?
Why is there a gap between my brush head and Philips Sonicare handle?
Can I leave my Philips Sonicare Toothbrush on the charger?
Can I use my Philips Sonicare charger with other toothbrushes?
What are the differences in modes of my Philips Sonicare Toothbrush?
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How often can I use my Philips Sonicare toothbrush per charge?
Can I replace the battery of my Philips Sonicare Toothbrush?
Which accessories are available for my Philips Sonicare Toothbrush?
Is my Philips Sonicare Toothbrush safe for kids?
Is my Philips Sonicare toothbrush water proof?
Where to find brushing modes in my Philips Sonicare app?
How do the Philips Sonicare brush and app communicate?
Does the Sonicare app collect data when I brush without it?
Can the Sonicare app set dental appointment reminders?
How does my Sonicare app know what areas I brushed?
Why does the Sonicare app always start at the top right corner?
Is Philips Sonicare app Deep Clean mode real-time?
How to tell which toothbrush is connected to my Sonicare app?
Do I need a dentist's help to use the Philips Sonicare App?
How do I turn off Philips Sonicare app notifications?
My Sonicare app brushing guidance won't properly show my positioning.
Can I exchange points in the Philips Sonicare App?
Can the Sonicare app tell my toothbrush battery level?
What/where is personalized coaching in the Sonicare app?
How do I tell my Philips Sonicare battery is low?
Will I lose my data when I delete the Philips Sonicare app?
Can I use the Philips Sonicare app on my iPad or tablet?
What does the 'focus areas' do in the Philips Sonicare app?
Why does my Philips Sonicare app requires permissions
What phones are compatible with the Philips Sonicare app?
What Philips Sonicare Toothbrushes can I use with the Sonicare App?
Do I always need to brush using the Philips Sonicare App
Which Sonicare app is compatible with my Philips Sonicare for Kids toothbrush?
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Instructions (13)
How do I charge my Philips Sonicare toothbrush
How to use my Philips Sonicare Toothbrush with braces
How to recalibrate Philips Sonicare toothbrush pressure sensor settings
How to change the modes and intensity settings on my Philips Sonicare toothbrush
How to clean my Philips Sonicare toothbrush
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How to charge my Phillips Sonicare Toothbrush
How to register my Philips Sonicare toothbrush?
How do I check for Philips Sonicare app updates?
Will I loose app-data if I replace my Sonicare toothbrush?
How often should I replace my Sanitiser brush head?
How to connect my Philips Sonicare Toothbrush with the Sonicare App
How do I reset my Philips Sonicare toothbrush to factory settings
How to brush my teeth using the Philips Sonicare App
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Manuals & Documentation
Leaflet
Version:4.1.1, PDF file, 504.1 kB, published December 2, 2018
Eco passport
PDF file, 504.1 kB, published October 4, 2017
Troubleshooting
Noise(2)
My Philips Sonicare toothbrush makes loud noise
My Philips Sonicare toothbrush makes a loud noise.
Vibration(1)
My Philips Sonicare Toothbrush vibration is less powerfull than before
Power/ Charging / Battery life(2)
My Philips Sonicare Toothbrush is not turning on
My Philips Sonicare Toothbrush does not charge
Device(2)
My Philips Sonicare brush head falls off from my toothbrush handle
My Philips Sonicare app shows the error message "Calibration failed"
Functionality(2)
My Philips Sonicare toothbrush makes a loud noise
The guided brushing feature in my Philips Sonicare app does not work
Apps(9)
The Sonicare app keeps telling me to calibrate my handle.
I experience bugs in my Philips Sonicare app.
I cannot sign out or use another profile in the Sonicare app.
My Philips Sonicare app shows the error message "Calibration failed"
Can I use points in the Philips Sonicare App?
I cannot access any features of the Sonicare app
In which countries is the Philips Sonicare app available?
I cannot connect my Philips Sonicare Toothbrush with the Sonicare App
My Philips Sonicare App crashes during use
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