Frequently Asked Questions

Frequently Asked Question (30)

• What is the warranty on my Philips Sonicare toothbrush?
• Is my Philips Sonicare toothbrush water proof?
• Can I leave my Sonicare toothbrush on the charger between brushings?
• How do I register my Philips Sonicare electric toothbrush?
• Can I use my Philips Sonicare charger with other Philips Sonicare toothbrushes?
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• What phones are compatible with the Philips Sonicare app?
• What Philips Sonicare toothbrushes can I use with the app?
• Can I exchange points in the Philips Sonicare App?
• How often can I use my Sonicare toothbrush per charge?
• Why does the Sonicare app requires permissions to my mobile device
• Will I lose my data when I delete the Philips Sonicare app?
• Why is my Sonicare brush head changing my brushing mode
• Can I use the Philips Sonicare app without Wi-Fi?
• Can the Sonicare app tell my toothbrush battery level?
• Do I always need to brush with the Philips Sonicare app?
• How do I tell my Philips Sonicare battery is low?
• What does the 'focus areas' do in the Philips Sonicare app?
• Why is my Sonicare DiamondClean Smart turning on automatically?
• What do the symbols on my Philips Sonicare DiamondClean Smart mean?
• How to tell my Philips Sonicare DiamondClean Smart's the recommended mode / intensity?
• How often can I use my Sonicare DiamondClean smart toothbrush per charge?
• Can I charge my other Philips Sonicare with my DiamondClean Smart charger?
• Will other brush heads fit my Philips Sonicare DiamondClean Smart toothbrush?
• How often do I need to replace my brush head?
• How do I charge my DiamondClean Smart toothbrush correctly?
• What does my Philips Sonicare Smart brush head do?
• Which Sonicare toothbrushes have brush head replacement reminder?
• Where can I purchase my Philips Sonicare DiamondClean smart charger, and/or accessories?
• Can I use my Sonicare account / profile on other phones?
• Can you use another charger for a Sonicare DiamondClean Smart Toothbrush?
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Instructions (7)

• How do I charge my Philips Sonicare toothbrush
• How to change the intensity settings & brushing modes of my Sonicare toothbrush
• How do I brush my teeth using the Philips Sonicare app
• What do the different battery colors mean on my DiamondClean Smart Toothbrush
• How to setup my Philips Sonicare DiamondClean Smart toothbrush
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• How to disable the Philips Sonicare DiamondClean Smart brush head reminders?
• Philips Sonicare DiamondClean Smart firmware update
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