Customer Support




AED and ALS support resources





AED Support


When you buy Philips HeartStart AEDs, you also receive our commitment to outstanding customer service and support.

If you need help with your AED, you’ve come to the right place. Let this site be your resource for any kind of support you need, or call 1-800-263-3342.


Data management solutions

Giving you flexible and reliable solutions to meet your data management needs

Our end-to-end solutions enable flexible, reliable, and timely information exchange in support of emergency care, impacting the timing and location of life-saving decision-making and therapy delivery. Our goal is operational efficiency, enabling you to focus more on patient care and less on moving data during treatment and transport.

Solutions include:
  • HeartStart Telemedicine
  • HeartStart Event Review Pro
  • HeartStart Data Messenger
  • HeartStart Event Review
  • HeartStart Configure
  • Wireless link