0

Shopping cart

There are currently no items in your shopping cart.

    Contact page

    Welcome to Philips Support

    We are happy to help you.

      Contact us


      Couldn't find what you were looking for? Contact us here.

      Contact options for your online order

      Call us for online store support

      Call us for subscription support

            •  Monday – Saturday: 9am – 9pm EST

            •  Sunday: 9am – 6pm EST

       

      Chat with us

                 •  Monday - Sunday: 9am - midnight EST  

      Contact options for your product

      For different products, we have different specialists to answer your questions. Please choose your product category below to find the correct details.

      • Sound & vision
      • Personal care
      • Mother & child care
      • Household products
      • Health
      • Automotive
      Back

      Contact Philips

      We are happy to help you

      Are you a healthcare professional?

      Self-help

       

      Prefer to find a solution online? Find below easy access to our product support information.

      Find spare or replacement parts for your product, or upgrade it by purchasing additional accessories.

      You’ll receive exclusive offers, extended warranty, easy access to support, tricks, tips and how to’s.

      Repairing your product helps it to last longer and reduces the environmental impact of your purchase.

      Regularly update your product’s software to take advantage of improvements, new features and bug fixes.

      Find full details of the warranty policy covering your Philips product.

      Having issues with your product? Find FAQs, troubleshoots, user manuals and tips.

      Troubleshooting & repair

      Is your product not working as it should? Find troubleshooting articles for any product and specifically for Sonicare toothbrushes, you can start the Warranty Exchange process. To do so, please fill out the model number of your product and click on the result below.

      Frequently asked questions about online shop orders

      Find everything about placing an order, your order status and how to change or cancel an order.

      Find out more about when your order will be delivered and how to track your parcel.

      Find out more about our payment methods and how to redeem voucher codes.

      Not happy with your purchase? Find out here more about our return conditions and how to return your product.

      If you are calling about the recall of the Philips sleep apnea and ventilator devices please visit our website at www.philips.com/src-update

      Back to top

      Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.