Customer Support

 

 

 

AED and ALS support resources

 

 

 

 

HeartStart HS1/Onsite/Home and FRx Maintenance Videos

What to do when your AED chirps?
What to do when your AED chirps
Maintaining the HeartStart HS1/OnSite/Home Pads and Battery
Maintaining the HeartStart HS1/OnSite/Home Pads and Battery
Maintaining the HeartStart FRx Pads and Battery
Maintaining the HeartStart FRx Pads and Battery

AED Support

 

When you buy Philips HeartStart AEDs, you also receive our commitment to outstanding customer service and support.


If you need help with your AED, you’ve come to the right place. Let this site be your resource for any kind of support you need. You may also reach us by phone at 1-800-263-3342 or by email here.

aed_support_landing_page

Data management solutions

Giving you flexible and reliable solutions to meet your data management needs

Our end-to-end solutions enable flexible, reliable, and timely information exchange in support of emergency care, impacting the timing and location of life-saving decision-making and therapy delivery. Our goal is operational efficiency, enabling you to focus more on patient care and less on moving data during treatment and transport.

Solutions include:
 
  • HeartStart Telemedicine
  • HeartStart Event Review Pro
  • HeartStart Data Messenger
 
 
  • HeartStart Event Review
  • HeartStart Configure
  • Wireless link