Customer Support




HS1/Onsite/Home AED support




If you are looking for help with your Philips HeartStart HS1/Onsite or Home product, you've come to the right place.

HeartStart Home Document downloads and links

Warranty Information

Contact Technical Support


Phone: 1-800-263-3342 (Hours of Operation: 5AM to 5PM Pacific Time, Monday through Friday)



Please contact us for detailed Instructions for Use, Clinical Summaries or the Technical Reference Manual.