Customer Support

HS1/Onsite/Home AED support

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If you are looking for help with your Philips HeartStart HS1/Onsite or Home product, you've come to the right place.

HeartStart Onsite Document downloads and links

Warranty Information

Warranty Statement US and Canada

Instructions for Use

Onsite Instructions for Use
Onsite Quick Reference Guide

Onsite Supplemental Information Sheet

HS1 Technical Reference Manual

HS1 Technical Reference Manual

Onsite Instructions for Use:

http://incenter.medical.philips.com/doclib/getDoc.aspx?func=ll&objId=12324298&objAction=Open

Onsite Quick Reference Guide:

http://incenter.medical.philips.com/doclib/getDoc.aspx?func=ll&objId=811095&objAction=Open

Onsite Supplemental Information Sheet:

http://incenter.medical.philips.com/doclib/getDoc.aspx?func=ll&objId=9996491&objAction=Open

Material Safety Data Sheet (MSDS)

MSDS – Onsite – AED (M5066A, HS1)
MSDS – Onsite – Primary Battery (M5070A)

HeartStart Home Document downloads and links

Warranty Information

Warranty Statement US and Canada

Instructions for Use

Home Instructions for Use

Home Quick Reference Guide

Home Supplemental Information Sheet

Material Safety Data Sheet (MSDS)

MSDS – Home – AED (M5068A, HS1)
MSDS – Home – Primary Battery (M5070A)

Contact Technical Support

Phone: 1-800-263-3342 (Hours of Operation: 5AM to 5PM Pacific Time, Monday through Friday)

Email: AEDSupport@philips.com

Please contact us for detailed Instructions for Use, Clinical Summaries or the Technical Reference Manual.