*Software only products with customer owned Operating Systems
For customers who utilize the Remote Services Network (RSN, PRS), all Philips RSN systems are fully protected against this vulnerability and customers are advised not to disconnect the PRS as it may impact Philips service teams from providing any required immediate and proactive support such as remote patching.
Philips is continuing to assess the Microsoft patch for Philips’ products and services that use remote desktop services. Philips will use Incenter as the communication mechanism for necessary mitigation or remediation.
End Update A
Philips is currently monitoring developments and updates related to the recent Microsoft alert concerning the reported Remote Desktop Services Remote Code Execution vulnerability (CVE-2019-0708).
As part of the company’s product security policy and protocols, Philips’ teams are evaluating Philips’ products and solutions utilizing Microsoft Operating Systems for potential impacts from these reported vulnerabilities and validating actions. Philips is also monitoring for OS updates related to these vulnerabilities and evaluating further actions or updates to potentially affected Philips products.
Microsoft has released patches to help remediate these vulnerabilities. Philips is currently in the process of evaluating these patches.
Successful exploitation of this vulnerability could allow an unauthorized user to execute arbitrary code on the target system. An unauthorized user could then install programs; view, change, or delete data; or create new accounts with full user rights.
Philips is committed to ensuring the safety, security, integrity, and regulatory compliance of our products to be deployed and to operate within Philips approved product specifications. Therefore, in accordance with Philips policy and regulatory requirements, all changes of configuration or software to Philips’ products (including operating system security updates and patches) may be implemented only in accordance with Philips product-specific, verified & validated, authorized, and communicated customer procedures or field actions.
If a product does require operating system security updates, configuration changes, or other actions to be taken by our customer or by Philips Customer Services, product-specific service documentation is produced by Philips product teams and made available to Philips service delivery platforms such as the Philips InCenter Customer Portal. Once posted by Philips product teams, all of these materials are accessible to contract-entitled customers, licensed representatives, and Philips Customer Service teams.
Contract-entitled customers may use Philips InCenter and are encouraged to request Philips InCenter access and reference product-specific information posted. If customers still have questions, all customers (contract-entitled or otherwise) are encouraged to contact their local service support team or regional product service support as appropriate for up to date information specific to their Philips’ products.